You know the long boring process of responding to many prompts so that you can buy internet or WhatsApp bundles on Netone. You respond to at least 4 prompts just to buy the bundles.
Thank God Netone has introduced an Android App that dodges this long procedure. Econet and Telecel already had similar apps. It was up until now that Netone had not joined the bandwagon. Netone’s app helps its customers do a range of things from checking balance to buying bundles to even call their call center by effortlessly pressing an icon on its new app.
The Netone app is a USSD app meaning that its an app which doesn’t require internet connectivity to use it. This becomes handy for Netone users because data is relatively pricey for them since data is generally expensive across all networks in Zimbabwe. The app essentially dials the USSD for buying bundles or requesting airtime credit or sending a call back on your behalf. As any USSD app, Netone’s app works only when you have a Netone line in the phone.
As you can see the app doesn’t really dodge every nuisance of having to respond to prompts (particularly for buying bundles, Easycover and One fusion). A handful of USSD codes still need a user to do the tedious process of responding to prompts. Whilst it might seem that the app has negligible changes to better a user’s experience, I think that the little changes make life a bit easier.
I like the app because it’s just simpler to use and anyone can use. Since the app is basically just dialing the USSD for you, it doesn’t attract any extra charges for itself. Also, the app can be used on virtually most Android phone (starting from Android Kit Kat).You can download the app by following this link